646 Saw Mill River Road
Yonkers, NY 10710
Greek 101 is proud to offer many discounts and specials. Remember, the more your chapter and your campus continues to use us, the more you will save! Greek 101 discounts/specials include, but are not limited to the following:
Rush service is available for most products. Branded paddles can be rushed online by ordering from our Paddle pages. To RUSH anything other than a branded paddle, you MUST contact us at 888-473-3550.
You can modify one of our stock designs or have our art department create something new for you. Please visit the Screen printed apparel section of our website or contact your sales representative for instructions on submitting artwork to us. Once we have done your artwork we will post it on our web site. If necessary, our art department will make corrections to your artwork after it has been posted.
The colors and sizing of artwork posted on our website is not exact. We size our artwork based on the item(s) ordered, the print location(s) and the design(s) being printed. If you want your artwork to be a specific size you must specify what size you want when you place your order or when you approve your artwork.
Someone in your fraternity, sorority or organization MUST approve your artwork by submitting the online approval form on our website AND by calling your sales representative at 1-888-GREEK-50. Once you approve your artwork, Greek 101 is not responsible for any artwork mistakes on your items so please take the time to carefully check your artwork. Failure to approve your artwork in a timely manner may push back the delivery date of your order. Greek 101 is not responsible for any delay in order delivery caused by a delay in artwork approval.
You may submit logos of businesses or other organizations to us for use in your order. No business logos can belong to a competitor of Greek101. Most businesses/organizations have a Marketing Department that can provide us with their logo in the proper format. A $40 fee PER LOGO will be assessed for any logo that needs to be re-created because it was not submitted in the proper format.
By commissioning Greek 101 to do your artwork including any business/organization logos that you may submit, you represent that you have the authority to use such designs/logos. You also grant Greek 101 the rights to fabricate, manufacture and to sell products with such designs/logos.
If we consider any part of your design to be inappropriate or inconsistent with the ideals of your fraternity, sorority or organization, we may seek the written approval of your advisor or your organization’s national headquarters before producing the order. We reserve the right to refuse to create or print artwork that is unlawful or inappropriate.
As a licensed vendor of 53 (at time or printing this catalog) Fraternities and Sororities, we are required to submit each custom design (screenprinting/ glassware, etc...) for approval by the National HQ. Approval may take up to 24 business hours. If the artwork/slogan is not approved by National, a $40 art fee may be applied to recreate new artwork. Additionally, if the resulting disapproval requires expedited shipping that is at the expense of the customer, not Greek101. We recommend each customer seek approval from their HQ prior to placing an order with our company to prevent these unfortunate scenarios. Please note that if an order uses more than one Fraternity/Sorority letters, logos orwords, each National HQ in the design has the right to reject/alter the design. Approval is needed by all parties.
All designs are copyright Greek 101. We reserve the right to display artwork submitted by customers for the purposes of advertising.
Because everything we produce is custom-made for your fraternity or sorority, we must receive a financial commitment before we can begin work on your order. We will accept a mailed personal or organizational check, credit/debit card (Visa, Master Card, Discover and American Express) or school purchase order. We also accept money orders and Greek 101 gift certificates. We do not ship C.O.D. Failure to pay for your order in a timely manner may push back the delivery date of your order or necessitate rush charges to meet your delivery date. Greek 101 is not responsible for any delay in order delivery or any rush charges incurred due to a delay in receiving payment.
Online orders can only be paid by credit/debit card. These transactions are transmitted securely thanks to Secure Socket Layer (SSL) technology. If you would like to order something from our website (www.greek101.com), but do not have a credit/debit card you can call to place your order. A representative will give you instructions to send a check/money order.
Checks and money orders should be made payable to Greek 101. If you are paying by check or money order, we will not accept multiple checks. Your fraternity, sorority or organization must send one check or money order. You will be subject to a $50 processing fee per check for any returned checks in addition to the balance due on the order. You cannot use a personal, fraternity, sorority or organizational credit/debit card as temporary payment only until we receive your check or money order, but you can use a school purchase order.
Your fraternity, sorority or organization can submit a $200.00 deposit so we can begin work on their art. The $200 is NOT an additional charge or artwork fee and will be deducted from your final order total. The remaining balance due must be paid in full or we must receive a copy of a school purchase order for the remaining balance before we will produce and ship your order.
If your fraternity, sorority or organization pays for all or part of your order by purchase order, the remaining balance due on your order must be paid within 30 days of order receipt. If this payment is not received in a timely manner, we reserve the right to charge late fees in addition to the balance due. It is the fraternity, sorority or organization’s responsibility to make sure we receive final payment in a timely manner to avoid late fees.
New York State regulations require us to collect and remit sales tax based on the address your product(s) are being delivered to. We are required to collect tax on the products themselves as well as our SERVICE of shipping and handling. THERE IS NO TAX ON ORDERS DELIVERED OUTSIDE NEW YORK. If your fraternity, sorority or organization is tax exempt, you must pay with an organizational check or credit/debit card. Proper proof of your tax exemption must be provided with every order. Tax-exempt certification is not kept on file for use with future orders.
In the event one or more of the items you ordered are on backorder or discontinued you can either wait for the item(s) to come in, get another comparable item(s) or get a refund.
We reserve the right to substitute items of comparable value to fill group orders if we discover a shortage or manufacturerÍs defect in one or more of your items. You will be notified, if time permits, prior to shipping of any substitutions.
As soon as your full payment has been received, we order the blank items to fill your order. From this point forward, your garment type, garment color or item (if not clothing) cannot be changed without additional restocking/processing fees.
You cannot add-on to your INDIVIDUAL order. You can place a second order that will be processed separately from your initial order. You may be able to add-on to a group order depending on the specifics of your order; however there may be additional charges for doing so.
You may re-order more of an item as long as you meet the minimum order requirement when applicable. For group screen printing orders, the minimum for re-orders is at least 24 pieces. The price per item may increase when placing a re-order. We highly recommend ordering extra items when placing group orders as add-ons and re-orders are not always possible. Please contact your sales representative for more information.
All orders are custom-made based on the fraternity or sorority customer’s instructions at the time of ordering and as such, the customer is responsible for any costs incurred by Greek 101 up to the point of cancellation. Orders that have already been produced/fulfilled CANNOT be cancelled. If we can cancel your individual order there will be a processing/re-stocking fee charged for doing so. For GROUP orders there is a MINIMUM cancellation fee of $75. Your fraternity, sorority or organization will also be charged a restocking fee and processing fee if we have ordered products to fill your order. In addition, you will be charged an art charge if we have done artwork for your order.
It may be possible to reduce the amount of items ordered without completely canceling your order. If this is possible, your fraternity, sorority or organization will not be charged a cancellation fee, but you may be charged a restocking and a processing fee. The price per piece for the remaining items may also increase. Please contact your sales representative for more information.
To avoid cancellation fees, please make sure you have the approval of your fraternity, sorority or organization before placing your order.
All clothing should be washed inside out. Garments with Rhinestones must be hand washed or machine washed using the gentle cycle. All other clothing should be machine washed in cold water. DO NOT ADD BLEACH OR OTHER CHEMICALS. Wash all garments separately and lay them flat to dry. THESE INSTRUCTIONS ARE TO REPLACE ANY WASHING INSTRUCTIONS INSIDE GARMENTS
Items with screen printing may form stress marks/tears over time. Washed or worn garments, including garments with this form of damage, cannot be replaced, returned for a refund or exchanged.
Since all orders are custom-made for your fraternity or sorority there can be no returns unless the item(s) ordered is defective or the wrong item(s) is received.
All orders are thoroughly examined and counted by at least two members of our production staff to ensure that item sizes and quantities are accurate. All items are also examined for defects prior to being shipped. Greek 101 is not responsible for any problems with orders that have been opened or left unattended after they are delivered. For group screen printing orders it is not possible to re-print any missing or defective items unless the situation meets the criteria for a re-order (see above).
If a problem does arise with your order, please contact a customer service representative at 888-473-3550 within 72 hours of receiving your order. Please do not send any items back to us without calling first. Unauthorized returns may be refused and sent back to the customer. Please do not alter the item(s) received in any way. Items cannot be returned more than two weeks after receipt for any reason.
We offer hundreds of different items in thousands of different color and size options; it is impossible for us to keep in stock every one of those garments. ALL samples are custom ordered based on the customers request.
Sample garments can be ordered for most items from our catalog/website. The cost for samples is the price per garment plus shipping. Those sample garments may be used in your order by sending them to Greek 101 before we print your fraternity or sorority order.
If you choose to not use the samples in your order, or decide not to continue with your order, they are not usually returnable nor refundable. Samples are ordered to your specifications; Greek 101 has no use for garments that we do not generally keep in stock if not used for your order.
Because the distributors with whom we work vary and are each different, we will consider certain situations to determine if samples may be returned. If we do decide to accept returned samples they will be subject to a minimum of a 15% re-stocking fee and shipping and handling fee of $15.
You are responsible for ordering correctly. When ordering over the phone, you must provide your sales representative with accurate instructions for producing your order correctly and in a timely manner. Do not assume your sales representative knows what you want and when you want it if he/she has not asked you. Greek 101 will only be responsible for acting on those instructions given or sent to us that we actually receive. These instructions will affect the accuracy or timeliness of your order. We are not responsible for instructions that we do not receive, instructions we receive late or instructions that are not possible to follow. We are also not responsible for any incorrect instructions you may provide.
Greek 101 is not responsible for items that must be discontinued because they are no longer available from the manufacturer. We reserve the right to remove items from our catalog or website and change the per piece price of items without notice.
We are also not responsible for typographical errors in our catalog or on our website (www.greek101.com). We reserve the right to modify our catalog and website including these policies at any time without notice. Please contact us at 888-GREEK-50 if you have any questions regarding these policies. When placing an order with Greek 101, you are agreeing to the terms and conditions described in these policies.